I was given a filthy vehicle after I made reservations weeks ahead of time I waited for the car while everyone else was coming and going with their rentals the service that I received was extremely poor. Had to put at least one star in order to post this review otherwise I wouldn't have.
Nice cars nice service reasonable prices and knowledgeable people not to mention a good location
It was the last day of my four day stay and the check engine light came on in my car that I had picked up at the Philadelphia airport. I was staying in Wilmington and did not want to have to go to the airport to change cars, nor was I getting much love on the roadside assistance line. I took the car back to the train station and it was exchanged with no questions asked. Jameal at the desk was more than helpful and apologetic that all he had to offer was a minivan that hadn't been cleaned. I said no problem, my mini van at home is probably a biohazard with all the stuff my kids leave in it. I was on my way with no hassle to enjoy the last day of my stay.
The two ladies were amazingly helpful as I was returning my vehicle to a different location then planned due to a snow storm.
National Car Rental is a US Car Rental based in Wilmington, Delaware. National Car Rental is located at 100 S French St, Unit 115A, Wilmington, DE 19801, USA.
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