12
818 Shipyard Dr, Wilmington, DE 19801, USA
Wilmington, Delaware 19801
+1 302-654-2900

We will be back in summer!!

Beds won't let me get off in the morning which is good. Bathrooms are ok. Rooms are good.

Invited my entire family to come celebrate our wedding this weekend. Booked bridal suites. Not a dish,plate, napkin,fork,or even trashcan in sight. Bathub doesn't work at all,and a 300 dollar bridal breakfast bill to the room came with no creamer... No dinnerware, no silverware and took three phone calls to get just creamer. On the plus side..no one got shot.room 1022.. feel free to fix our stay.. we are still here patiently waiting to go home. Pictures to prove it. Don't stay here.. this place doesn't want you business.

Stay here multi times driving north to hang with Yankee family.

Hotel and rooms are super clean!

Macdaddy Approved!

The ambiance and aesthetics of the hotel are very pleasing. The rooms are spacious and comfortable. I was here in preparation for a friend's wedding, so I did not have time to experience the other amenities. However, for the brief time I was here, I did find it comfortable and enjoyable.

Hotel is good but need better ways to receive feedback. I've stayed here the past 6 months and I know a lot of this location. I would definitely like to make suggestions but I do not know many avenues to do so.

I wish I could write a positive review as this hotel appears lovely and the reception staff were very helpful and professional. However, my experience went downhill once I got to my room. i experienced the worst night's sleep i ever have had in a hotel, which is saying a lot as I am a frequent business traveler. I have never written a negative review for a hotel, until now, but I chose the Westin specifically to get a good night's sleep on their "Heavenly bed" but the heating system was so loud I could not fall asleep. Finally, at 4:00 am I turned it off and took my chances that the room would stay warm enough without it. After finally falling asleep just after 4:00 am, the alarm clock in the room woke me up at 6:00 am. Apparently, the former occupant had set it and it was not turned off by housekeeping. It rang a couple more times before, now fully awake, I turned on the lights and figured out how to shut it off. Finally fell back to sleep when housekeeping woke me at 8:45 with persistent pounding on the door. I contacted the hotel's manager but never received a response. Never again, Westin, Wilmington!

Everyone has always been very nice!!

Breakfast are great. Robin takes care of me.

Staff, room, dinning, and bar are top notch!

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The Westin Wilmington — Lodging in Wilmington

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The Westin Wilmington

Lodging at 818 Shipyard Dr, Wilmington, DE 19801, USA. Here you will find detailed information about The Westin Wilmington: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

4
/
5
Based on 12 reviews

Contacts

Categories:
State:
Delaware
Address:
818 Shipyard Dr, Wilmington, DE 19801, USA.
City:
Wilmington
Postcode:
19801

About The Westin Wilmington

The Westin Wilmington is a US Lodging based in Wilmington, Delaware. The Westin Wilmington is located at 818 Shipyard Dr, Wilmington, DE 19801, USA.


Please contact with The Westin Wilmington using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Westin Wilmington opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about The Westin Wilmington

  • Mackenzie
    Added 2016.03.22
    We will be back in summer!!
  • Amelia
    Added 2016.02.26
    Beds won't let me get off in the morning which is good. Bathrooms are ok. Rooms are good.
  • Grace
    Added 2015.08.07
    Invited my entire family to come celebrate our wedding this weekend. Booked bridal suites. Not a dish,plate, napkin,fork,or even trashcan in sight. Bathub doesn't work at all,and a 300 dollar bridal breakfast bill to the room came with no creamer... No dinnerware, no silverware and took three phone calls to get just creamer. On the plus side..no one got shot.room 1022.. feel free to fix our stay.. we are still here patiently waiting to go home. Pictures to prove it. Don't stay here.. this place doesn't want you business.
  • Eric
    Added 2015.07.22
    Stay here multi times driving north to hang with Yankee family.
  • Hailey
    Added 2015.07.06
    Hotel and rooms are super clean!
  • Gavin
    Added 2015.04.06
    Macdaddy Approved!
  • Kaitlyn
    Added 2015.02.02
    The ambiance and aesthetics of the hotel are very pleasing. The rooms are spacious and comfortable. I was here in preparation for a friend's wedding, so I did not have time to experience the other amenities. However, for the brief time I was here, I did find it comfortable and enjoyable.
  • Vanessa
    Added 2015.02.01
    Hotel is good but need better ways to receive feedback. I've stayed here the past 6 months and I know a lot of this location. I would definitely like to make suggestions but I do not know many avenues to do so.
  • Isabella
    Added 2015.01.15
    I wish I could write a positive review as this hotel appears lovely and the reception staff were very helpful and professional. However, my experience went downhill once I got to my room. i experienced the worst night's sleep i ever have had in a hotel, which is saying a lot as I am a frequent business traveler. I have never written a negative review for a hotel, until now, but I chose the Westin specifically to get a good night's sleep on their "Heavenly bed" but the heating system was so loud I could not fall asleep. Finally, at 4:00 am I turned it off and took my chances that the room would stay warm enough without it. After finally falling asleep just after 4:00 am, the alarm clock in the room woke me up at 6:00 am. Apparently, the former occupant had set it and it was not turned off by housekeeping. It rang a couple more times before, now fully awake, I turned on the lights and figured out how to shut it off. Finally fell back to sleep when housekeeping woke me at 8:45 with persistent pounding on the door. I contacted the hotel's manager but never received a response. Never again, Westin, Wilmington!
  • Evan
    Added 2015.01.11
    Everyone has always been very nice!!
  • Timothy
    Added 2013.06.11
    Breakfast are great. Robin takes care of me.
  • Sofia
    Added 2013.04.16
    Staff, room, dinning, and bar are top notch!
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