I have always received good service there the owner is very polite an try to work with his customers an his secretary is a very nice lady that has always helped us we have bought 3 vehicles from here
This place will put u in a good running car for a great price
Great dealership to buy a nice used car !!!!
I bought my car from this dealership and they knew they were SUPPOSED to order my hard tags , so I go in to pick up my tags and they told me that they were lost ! So I was given the responsibility to order my tags AGAIN which were already paid for (requesting a refund from the missing tags today) (I'll update u with how that goes) I was given a sticker and was told to get a cardboard and write on the cardboard stolen tags. Which I NVR did BC I didn't want that ghetto nonsense on my brand new car so I get pulled over and car towed. Now I'm going thru all this nonsense to get it back . Fast FWD I'm explaining to the cop how my tags were "lost in the mail blah blah blah, and he tells me he knows of another girl who was told the same thing from this dealership!!! Not mentioning how many others this was done to . So basically it sounds like some scam stuff is going on hence the name change from Bauls Auto Sales to its new name 28th St Auto Sales. I'm contacting BBB and letting them know my issues, this shop has a bad reputation anyway.
THEIR REVIEWS WITH FIVE STARS ARE FROM EMPLOYEES!!! I bought a 2002 Jetta from this dealership on July 10th, 2017. With my 8 year old daughter and my 8 month old daughter with me. I drove the car 100 miles ( A two hour drive) and the antifreeze coolant light came on and the car started overheating. My car broke down the very same day I bought it. I WALKED to Auto Zone and spent 25.00 on Antifreeze. I put the Antifreeze in the car and every single drop of antifreeze leaked from the car! A whole in the Radiator! I called Ebony who does the paperwork and was told to take the car to their mechanic. I am unable to take the car to their mechanic because of the whole in the radiator and the possible risk of damaging the engine! The owner stated to one of his employees that, " he was unaware I would be driving the car as far as I drove it." he also stated that "he wouldn't tow the car back to his dealership because it would cost him too much money." The look of disappointment in my daughters eyes when she realized we couldn't drive the car is infuriating! I called and Ebony left me on hold for 30 minutes and never came back on the line, I could hear her picking up the phone to see if I was still on the line and putting it back down. She was suppose to be calling the owner checking on when the car would be towed, another lie. Ebony also began screening my calls if I called from my cell phone she wouldn't answer, if I called from a different number she'd answer. Obviously fully aware that it's was me calling and intentionally avoiding my call because they purposely sold me a car that they KNEW something was wrong with! It's hard enough being a single parent. I came to their dealership with both of my children with me! To purposely sell me a car that could have caught on fire and put my children danger!!! Is PURE EVIL!
Today July 19,2017, a mechanic came and looked at the car. 500.00 for a new radiator! There is no way possible the owner didn't know the radiator needed to be replaced. If he would intentionally put a woman in a car with children that is dangerous, he'll lie and do anything to anyone for money. "If you'd lie, you'd steal, if you'd steal you'd kill." Pure Evil.
On July 18th, 2017 the owners sister Ebony who does the paperwork for the tags takes the salesman Aaron Brown's telephone (who is also on Google review giving the company five stars) and says that she's going to " call the cops for harrashment and I tell her "it's not harrrashment, me asking them to fix a car they knew something was wrong with." So, I called the police for her and told the police officer see would be calling attempting to falsify a police report. Ebony, then texted the phone and said, "the towing would be on me." (Ebony is also the other 5 star review for this company) So, do not take your hard earned money to this place!
28th Street Auto Sales is a US Car Dealer based in Wilmington, Delaware. 28th Street Auto Sales is located at 2801 Northeast Blvd, Wilmington, DE 19802, USA.
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