This place doesn’t even deserve one star. It’s a disgrace. This place has horrible customer service. They are rude, uneducated and work at a slow pace. The staff looks underage. The store manager doesn’t have managerial skills. The prices are overpriced. Don’t shop here or trade your clothes in. Go to a REAL store and purchase your items and if you want to get rid of childrens apparel just donate them. Don’t waste your time in this messy, duscusting, filthy place.
The staff is very unprofessional.i hav shopped here and taken items here for like 18 years. Last time i was in the manager the dark hair Spanish lady was barfing in to a trash can rite behind the register.so gross .today i was in and wile im shopping my daughter tells me that the manager and the young guy were passing an item of mine bac and forth saying is smelled.that is beyond rude. And 1 star is more than kind.
I almost give this place a four just for overall inventory but there are a few draw backs. One being the fact that 95% of this stuff maybe more, is used so you would think the prices would be a little cheaper but I get that they need to make money somehow. The only other problem I have with the place is if you're trying to sell some of your own kids clothing or toys etc. to them, then it's definitely a matter of opinion and and which employee you get. For instance, I brought in some used clothing and some new clothing my kids never wore. The girl barely took anything. Next day I came back with the same items, different employee, took way more items for cash, so it's like opinion based to me. Anyhow, it's generally a nice store.
Good to buy and sell used stuff for childrens! Good quality stuffs.
The staff is very unprofessional, i hav shopped here for a long time my eldest is 18 my youngest is 2.lastim
Beware of what you purchase from this store!! Very Disappointed!!
Very Disappointed with this store!! I'm new to the area, I was so excited to find this store in my area. I walk in there, there's 3 associates standing/ sitting on the counter talking partying, drinking, girl gossip etc. (Really though at a kids store?) Let alone I wasn't greeted (are you kidding me I couldn't interupt their conversation!!) There was ALOT of Toys/Clothes all over floor (what a hazzard) Let alone the mounds of dirt & dust on all of the toys on display!! I pulled a toy down from the top shelf must of had an inch of dust fall on me @least. So I grabbed the toy go to check out, I asked if they could do a little better on the price since it was flithy dusty batteries half dead (I would have to clean it etc.) He said "NO the prices are set there's nothing he can do, they cant just change the price they clean them & make sure their working" I really nice about everything!! It is what it is!! Paid than left, As I get home to clean the toy up underneath was NEVER cleaned mounds of food and mold under the toy let alone the batteries were corroded inside of battery terminal & some of the orginal parts were missing.
Once Upon A Child is a US Clothing Store based in Wilmington, Delaware. Once Upon A Child is located at 4700 Limestone Rd, Wilmington, DE 19808, USA.
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