10
3240 Kirkwood Hwy, Wilmington, DE 19808, USA
Wilmington, Delaware 19808
+1 302-995-9295

Don't waste your time, there appointment doesn't make any sense.

i had a worst experience yesterday i had an appointment to check suspension and wheel alignment and i dropped off at 10am and i didnt receive any call back till 1:30pm so i called them about the status and they said that strut evaluation is going on but later when i went at 3 o clock and to take my car as i had some other work i have seen that they didnt touch my car until then and lied about the evaluation and all that stuff.

They can’t keep up with their appointments and never perform service on time! Very disappointing!!!!

Service is OK(that's why i give 2 starts), but the management sucks.

that was the second time which i had faced with my front suspesions which i had bought and installed at sears.

I dropped by to have a tire mounted to a rim. Originally it was going to be about an hour wait, we offered them $20 to take us right away. They saw us right away, we were in and out in 15 minutes, and they ended up turning down the extra $20. Nice, friendly, and helpful people. Thank you!

I will never go to the store in my life.

Oil change took 2.5 hours with appointment. Made an appointment and was told they can finish the oil change in 1 hour, after 1 and half hour they told me they haven't started yet.

Had an appt for 11:00 AM. Arrived at 10:35 so we were not late. At 1:30 the car was still in the lot. They also could not find the installation packages that they advertise on the web site. Could not get the price straight. Seems they took people without appts before us, as evidenced by the women who offered them $20. 3:30 and the car was finally done. Car pulling to the right but I wouldn't go back there to get it corrected. Will go to another sears to repair.

Another day, made an appointment, same thing happened again.

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Sears Auto Center — Car Repair in Wilmington

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Sears Auto Center

Car Repair at 3240 Kirkwood Hwy, Wilmington, DE 19808, USA. Here you will find detailed information about Sears Auto Center: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 7:00 PM
  • Tuesday
    8:00 AM – 7:00 PM
  • Wednesday
    8:00 AM – 7:00 PM
  • Thursday
    8:00 AM – 7:00 PM
  • Friday
    8:00 AM – 7:00 PM
  • Saturday
    8:00 AM – 6:00 PM
  • Sunday
    10:00 AM – 5:00 PM

Rating

4
/
5
Based on 10 reviews

Contacts

Categories:
State:
Delaware
Address:
3240 Kirkwood Hwy, Wilmington, DE 19808, USA.
City:
Wilmington
Postcode:
19808

About Sears Auto Center

Sears Auto Center is a US Car Repair based in Wilmington, Delaware. Sears Auto Center is located at 3240 Kirkwood Hwy, Wilmington, DE 19808, USA.


Please contact with Sears Auto Center using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Sears Auto Center opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Sears Auto Center

  • Samuel
    Added 2016.06.12
    Don't waste your time, there appointment doesn't make any sense.
  • Richard
    Added 2016.02.18
    i had a worst experience yesterday i had an appointment to check suspension and wheel alignment and i dropped off at 10am and i didnt receive any call back till 1:30pm so i called them about the status and they said that strut evaluation is going on but later when i went at 3 o clock and to take my car as i had some other work i have seen that they didnt touch my car until then and lied about the evaluation and all that stuff.
  • Caleb
    Added 2015.05.27
    They can’t keep up with their appointments and never perform service on time! Very disappointing!!!!
  • Sydney
    Added 2015.01.25
    Service is OK(that's why i give 2 starts), but the management sucks.
  • Claire
    Added 2014.06.23
    that was the second time which i had faced with my front suspesions which i had bought and installed at sears.
  • Amelia
    Added 2014.05.04
    I dropped by to have a tire mounted to a rim. Originally it was going to be about an hour wait, we offered them $20 to take us right away. They saw us right away, we were in and out in 15 minutes, and they ended up turning down the extra $20. Nice, friendly, and helpful people. Thank you!
  • Emily
    Added 2014.03.24
    I will never go to the store in my life.
  • Anna
    Added 2013.12.04
    Oil change took 2.5 hours with appointment. Made an appointment and was told they can finish the oil change in 1 hour, after 1 and half hour they told me they haven't started yet.
  • Sebastian
    Added 2013.07.21
    Had an appt for 11:00 AM. Arrived at 10:35 so we were not late. At 1:30 the car was still in the lot. They also could not find the installation packages that they advertise on the web site. Could not get the price straight. Seems they took people without appts before us, as evidenced by the women who offered them $20. 3:30 and the car was finally done. Car pulling to the right but I wouldn't go back there to get it corrected. Will go to another sears to repair.
  • Melanie
    Added 2013.07.21
    Another day, made an appointment, same thing happened again.
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