I am at a loss for words. Went in with the tiniest little ding in windshield leaving with a huge crack..! Can't get a decent pic. They will let me put the 80 I spent towards a new windshield!? I didn't argue because I signed a waiver and was holding my toddler. But I am in the parking lot down the street so mad at myself for paying to have my car given back to me in worse shape. This is absolutely horrific. If they do this they should at the very least give you your money back!! I did this to prevent having to buy a new windshield. DO NOT GO HERE!!! I'll take this down when I see a full credit for this poor repair done today. You guys suck.
Completely missed the 8am-12pm window no call arrived at 1:45 on Friday with wrong windshield. Came back on Monday am and told me its starting to rain can we reschedule. ME: " are you kidding me? reschedule? YOU'RE FIRED"
Friendly staff. Did a good job on repair the other guys in town couldnt do. Good coupons online. Easy to schedule.
I scheduled to have a windshield replaced. The appointment had to be rescheduled do to unforeseen circumstances. My husband which had the vehicle with him had to go out of state and work before the re-scheduled appointment. I had been in touch with Deborah in the Little River, SC office several times via phone and email to try and work out a time and place we could get this windshield replaced, she was very patient with my situation. My husband ended up in three different states within three weeks. She was extremely helpful and was kind to follow up with me about this. As it was difficult to pin him down to a location. I am very grateful for her help and that I was able to continue speaking with her about the situation rather than having to explain the situation to several different people. We were finally able to schedule an appointment with Joseph in the Wilmington, DE office. When he came out, my husband was working night shift and unable to come outside to move the vehicle, someone had parked too close and the tech was unable to open the doors all the way. Joseph called me and he was able to come the very next day and take the vehicle to the shop for the replacement. Everyone was extremely helpful, this was my third time using Safelite and they have me as a customer for life!
The guy that helped me was very helpful and friendly. The work quality was great. I didn't have any problems. He even did the safe lite jingle (safe lite repair, Safe light replace with a big smile)... great customer service!
Safelite Autoglass is a US Car Repair based in Wilmington, Delaware. Safelite Autoglass is located at 4722 Kirkwood Hwy, Wilmington, DE 19808, USA.
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