6
4800 Kirkwood Hwy, Wilmington, DE 19808, USA
Wilmington, Delaware 19808
+1 302-995-5497

I think the guy loosened a hose to try and get 600+ dollars. I do not take kindly to this. They are messing with people's livelihoods! Do yourself a favor and go to your highly rated local mom n' pop mechanic.

Rain for a flat tire on my work truck. They sent me out with a broken sensor. Told me that it must have been broke when I brought it in which is fine I doubt it but whatever sent me out saying it has a broken sensor in a tire but it's holding air for now. Day and a half later I noticed my steering being funny well it was leaking through the valve stem which is where the sensor is. That's when it dawned on me that's what the guy I meant that it's holding air for now I had to take it back and spend another 2 hours there so they can repair the valve stem. They were very defensive almost to the point where they were talking down to me very poor customer service

If I could give them zero stars, I would. They create/ lie about problems. I went in to get an electrical diagnostic done to figure out why my tail brake lights were not working. They did not do the diagnostic. They replaced one of the bulbs and called it a day. So my middle brake light still does not work. Here is the kicker. The mechanic smelled antifreeze and said that my radiator was leaking really bad. He suggested that I get it replaced immediately. Previous to my visit, my engine temp was never above a quarter, now it hovers at half. I have never seen a puddle and it has never overheated. I told my mom about my experience and she said that the same mechanic told her the same thing about a year ago!

Recieved excellent service. Very straightforward about repairs and pricing and scheduling an appointment. Done in timely manner. Had my tires and brakes done here and I plan on coming back for anything else

Carly was excellent as always. Very honest in the estimates and extremely helpful. My Jeep Sahara is like new again. Techs very good at pin pointing the exact issues for repairs.

Wow I don't know where to start with this place. I purchased tires from them around march 2016. 2017 comes and I need to get my tires rotated so I went there to get them rotated and to make sure my tires need to be aligned. Well let's jus say the lady at the desk charged me 121 dollars for a alignment. She charged me X amount of dollars for him to "look" and see if I needed an alignment, mind you the mechanic did not even rotate my tires , when I called to let them know the lady at the desk said they don't do that because of safty issues. Obviously she knew nothing so I went down there myself to explain that I need my tires rotated and they did it the wrong wrong way. After all of that the mechanic didn't even tighten my lug nuts, they were so loose It took me next to nothing to take them off. These people are bad news and try to rip you off.

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Pep Boys Auto Service Tire — Car Repair in Wilmington

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Pep Boys Auto Service Tire

Car Repair at 4800 Kirkwood Hwy, Wilmington, DE 19808, USA. Here you will find detailed information about Pep Boys Auto Service Tire: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 7:00 PM
  • Tuesday
    7:00 AM – 7:00 PM
  • Wednesday
    7:00 AM – 7:00 PM
  • Thursday
    7:00 AM – 7:00 PM
  • Friday
    7:00 AM – 7:00 PM
  • Saturday
    7:00 AM – 6:00 PM
  • Sunday
    9:00 AM – 5:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Delaware
Address:
4800 Kirkwood Hwy, Wilmington, DE 19808, USA.
City:
Wilmington
Postcode:
19808

About Pep Boys Auto Service Tire

Pep Boys Auto Service Tire is a US Car Repair based in Wilmington, Delaware. Pep Boys Auto Service Tire is located at 4800 Kirkwood Hwy, Wilmington, DE 19808, USA.


Please contact with Pep Boys Auto Service Tire using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pep Boys Auto Service Tire opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Pep Boys Auto Service Tire

  • Alejandro
    Added 2016.02.15
    I think the guy loosened a hose to try and get 600+ dollars. I do not take kindly to this. They are messing with people's livelihoods! Do yourself a favor and go to your highly rated local mom n' pop mechanic.
  • Kaitlyn
    Added 2015.11.26
    Rain for a flat tire on my work truck. They sent me out with a broken sensor. Told me that it must have been broke when I brought it in which is fine I doubt it but whatever sent me out saying it has a broken sensor in a tire but it's holding air for now. Day and a half later I noticed my steering being funny well it was leaking through the valve stem which is where the sensor is. That's when it dawned on me that's what the guy I meant that it's holding air for now I had to take it back and spend another 2 hours there so they can repair the valve stem. They were very defensive almost to the point where they were talking down to me very poor customer service
  • Sean
    Added 2015.07.11
    If I could give them zero stars, I would. They create/ lie about problems. I went in to get an electrical diagnostic done to figure out why my tail brake lights were not working. They did not do the diagnostic. They replaced one of the bulbs and called it a day. So my middle brake light still does not work. Here is the kicker. The mechanic smelled antifreeze and said that my radiator was leaking really bad. He suggested that I get it replaced immediately. Previous to my visit, my engine temp was never above a quarter, now it hovers at half. I have never seen a puddle and it has never overheated. I told my mom about my experience and she said that the same mechanic told her the same thing about a year ago!
  • Emma
    Added 2014.07.11
    Recieved excellent service. Very straightforward about repairs and pricing and scheduling an appointment. Done in timely manner. Had my tires and brakes done here and I plan on coming back for anything else
  • James
    Added 2014.07.10
    Carly was excellent as always. Very honest in the estimates and extremely helpful. My Jeep Sahara is like new again. Techs very good at pin pointing the exact issues for repairs.
  • Nathaniel
    Added 2013.06.25
    Wow I don't know where to start with this place. I purchased tires from them around march 2016. 2017 comes and I need to get my tires rotated so I went there to get them rotated and to make sure my tires need to be aligned. Well let's jus say the lady at the desk charged me 121 dollars for a alignment. She charged me X amount of dollars for him to "look" and see if I needed an alignment, mind you the mechanic did not even rotate my tires , when I called to let them know the lady at the desk said they don't do that because of safty issues. Obviously she knew nothing so I went down there myself to explain that I need my tires rotated and they did it the wrong wrong way. After all of that the mechanic didn't even tighten my lug nuts, they were so loose It took me next to nothing to take them off. These people are bad news and try to rip you off.
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