5
1812 Marsh Rd, Wilmington, DE 19810, USA
Wilmington, Delaware 19810
+1 302-475-7433

Walked in at the end of the night to ask about tune up prices and return time. And Paul, took care of me with an "express tune up". great customer service, polite and knowledgeable. I plan on making this my LBS

This shop provided great customer service. They let me test ride a few different bicycles before my purchase. I plan on going back to them for maintenance and other bicycle related products.

Just picked up a bike that was in for the Maintenance Package: Basic Tune-Up. While the staff and owner were professional and courteous, I was disappointed in the results. Spoke with the owner, who then explained what was and wasn't done, very polite. I expected the bike to be cleaned, at least where the "tuning" was done. I suspect that I received what I paid for, though for what I paid I expected a different result. Discuss your requirements.

Walked in looking for a Giant road bike for my husband. When we asked for the model we were interested in, the person helping us didn't have any idea what we were talking about. He walked us over to the rack and said - here's what we have, let me get the catalog. He proceeded to ask our price range then hand us the catalog while he and another employee shot the breeze with another customer. We decided to leave as we weren't being given the time of day, to which he lets us know they can order anything we want, including 2018 models. Out of nowhere the 2nd employee asks what we're looking for and then informs us they sold everything during a large sale the weekend before. Not one time did either employee tell us about other brands or models or volunteer any additional information. The sign on the door says under new management - I shudder to think what it must have been like before. Very disappointing.

Purchased my mountain bike there, After a factory defect in the fork, The shop Replace with upgrade to carbon fork without Charge. Will highly recommend this bike shop.The mechanic and salesperson was also very helpful in my needs.

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Brandywine Bikes — Bicycle Store in Wilmington

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Brandywine Bikes

Bicycle Store at 1812 Marsh Rd, Wilmington, DE 19810, USA. Here you will find detailed information about Brandywine Bikes: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    10:00 AM – 5:00 PM
  • Tuesday
    10:00 AM – 5:00 PM
  • Wednesday
    11:00 AM – 7:00 PM
  • Thursday
    11:00 AM – 7:00 PM
  • Friday
    11:00 AM – 7:00 PM
  • Saturday
    10:00 AM – 5:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Delaware
Address:
1812 Marsh Rd, Wilmington, DE 19810, USA.
City:
Wilmington
Postcode:
19810

About Brandywine Bikes

Brandywine Bikes is a US Bicycle Store based in Wilmington, Delaware. Brandywine Bikes is located at 1812 Marsh Rd, Wilmington, DE 19810, USA.


Please contact with Brandywine Bikes using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Brandywine Bikes opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Brandywine Bikes

  • Adam
    Added 2015.02.28
    Walked in at the end of the night to ask about tune up prices and return time. And Paul, took care of me with an "express tune up". great customer service, polite and knowledgeable. I plan on making this my LBS
  • John
    Added 2014.12.12
    This shop provided great customer service. They let me test ride a few different bicycles before my purchase. I plan on going back to them for maintenance and other bicycle related products.
  • Dylan
    Added 2014.10.26
    Just picked up a bike that was in for the Maintenance Package: Basic Tune-Up. While the staff and owner were professional and courteous, I was disappointed in the results. Spoke with the owner, who then explained what was and wasn't done, very polite. I expected the bike to be cleaned, at least where the "tuning" was done. I suspect that I received what I paid for, though for what I paid I expected a different result. Discuss your requirements.
  • Cole
    Added 2014.07.12
    Walked in looking for a Giant road bike for my husband. When we asked for the model we were interested in, the person helping us didn't have any idea what we were talking about. He walked us over to the rack and said - here's what we have, let me get the catalog. He proceeded to ask our price range then hand us the catalog while he and another employee shot the breeze with another customer. We decided to leave as we weren't being given the time of day, to which he lets us know they can order anything we want, including 2018 models. Out of nowhere the 2nd employee asks what we're looking for and then informs us they sold everything during a large sale the weekend before. Not one time did either employee tell us about other brands or models or volunteer any additional information. The sign on the door says under new management - I shudder to think what it must have been like before. Very disappointing.
  • Elijah
    Added 2014.03.08
    Purchased my mountain bike there, After a factory defect in the fork, The shop Replace with upgrade to carbon fork without Charge. Will highly recommend this bike shop.The mechanic and salesperson was also very helpful in my needs.
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